Terms & Conditions
Terms & Conditions
Welcome to Imagine Design Studio. By using our website and placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General
- All items are subject to availability. In case a product is out of stock, we will inform you and offer a replacement or refund.
- Product colors may slightly vary due to lighting and device screen settings.
- Prices are subject to change without prior notice.
2. Orders
- Once an order is placed, you will receive a confirmation email or SMS with order details.
- Prepaid orders above Rs. 2,000 qualify for free shipping.
- Cash on Delivery (COD) is available across Pakistan.
3. Payments
- We accept payments through Cash on Delivery and online bank transfers (details provided on request).
- All prices are in Pakistani Rupees (PKR) and inclusive of standard taxes where applicable.
4. Shipping
- Orders are dispatched within 1–2 working days of confirmation.
- Standard delivery time is 3–5 working days depending on your location.
- Free shipping is only applicable to prepaid orders above Rs. 2,000.
5. Return & Exchange Policy
- We offer a one-week return/exchange policy if the item is worn, damaged, or discoloured.
- Returned items must be unused and in their original packaging.
- Shipping charges are non-refundable unless the product received is incorrect or defective.
6. Intellectual Property
- All content on this website (text, images, logos, designs) is the property of Imagine Design Studio and cannot be used without permission.
7. Privacy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect and use your information.
8. Contact Us
If you have any questions about these terms, please contact us:
- Email: imaginestudiost@gmail.com
- Phone: 0320-8457805
- Address: Shop-134, Data Block, Pakistan Market, Sami Centre, Lahore
- Website: https://imaginestudio.store/